Wednesday, February 14, 2007

Due to a US$23 million budget shortfall, all public libraries in Jackson County, Oregon are scheduled to close April 6. The U.S. Congress did not renew the Secure Rural Schools and Self-Determination Act, which replaces property tax revenues with revenue sharing from timber harvests. Jackson County used the revenue to pay for libraries and sherriff’s patrols. Voters rejected a property tax increase last November. A similar increase will appear on the May ballot; such increases must pass a double-majority vote: a majority of county voters must turn out for the election, and a majority of those must support the increase.

Supporters hope the measure will pass this time. “Many people didn’t believe we were going to close libraries.” said County Commissioner C.W. Smith. The Ashland City Council has said it would find a funding solution to keep their branch of the library open; other cities have not made similar statements. Some alternative funding solutions, such as charging subscription fees, have been considered. However, charging fees for access to libraries is illegal in Oregon.

Jackson County is located in Southern Oregon, and has a population of 181,000. The Jackson County Library System consists of 15 branches.

Friday, March 11, 2005Many infertile American women would choose the sex of their next child if given the option.

A survey of 561 women being treated for infertility has found that 41% would use sex selection if it were offered at no cost.

Contradicting fears that such sex selection would cause gender imbalance, the survey found that women with no children would choose baby girls and boys in approximately equal numbers.

Furthermore, women with only daughters wanted to select a male child while women with only sons wanted to select a female child.

“Sex selection is a topic that’s almost taboo for physicians to talk about,” says study lead author Tarun Jain of the University of Illinois at Chicago. “Prior to this study, there has been no data to indicate what the demand might be.”

Of 561 survey respondents, 229 would want to select the sex of their future child.

Among these, 45% had no children and 48% had children of all the same sex.

Half would choose to select the sex of their next child even if they had to bear the cost.

About 55% would choose sperm separation, 41% would choose preimplantation genetic diagnosis and 4% would choose neither.

Sex selection is controversial. The American College of Obstetricians and Gynecologists opposes it for nonmedical reasons and so does the International Federation of Gynecology and Obstetrics.

The American Society of Reproductive Medicine supports it for nonmedical reasons for family gender balancing provided methods used are safe and effective.

“As the techniques gain more popularity, physicians will have to decide if they will offer the procedure to patients with and without children,” says Jain.

The research is reported in the journal Fertility and Sterility.

Saturday, February 4, 2012

An unarmed man was killed by a New York City Police Department Narcotics Enforcement officer at his home in the Williamsbridge neighborhood of The Bronx, New York on Thursday, according to police. 18-year-old Ramarley Graham was pronounced dead at nearby Montefiore Medical Center. He was shot by a 9-millimeter semiautomatic pistol. The incident is currently being investigated by Internal Affairs, and a grand jury investigation is expected into whether criminal charges should be filed against the officers involved.

The incident began with Mr. Graham walking on the street near his East 229th Street home, police say. He was approached by plain cloths officers in NYPD marked raid jackets. The officers were investigating suspected drug sales at a bodega. As they were approaching, Graham fled on foot towards his home and was followed by the officers. After officers followed him into the building, he entered the bathroom. An officer ordered Graham to “Show me your hands! Show me your hands!” After he failed to comply, the officer shot Graham once in the chest.

There were no weapons found on Graham’s person or at the scene. There was a small bag of cannabis in the toilet.

Police said the officer who shot Graham and his supervising sergeant have been placed on modified duty in light of the incident. The names of the officers were not released, but the officer who shot Graham is said to be 30 years old and joined the NYPD in 2008.

Police commissioner Raymond Kelly said “We’re obviously trying to get the facts. A young man’s life was taken. … It’s the worst thing that can happen to a parent — to lose a child.” Mayor Michael Bloomberg said “We obviously have some real concerns [about the incident].”

This was the third time within a week a young man had died in a police-involved shooting in New York City. 22-year-old Christopher Kissane was killed in an alleged carjacking in Cypress Hills, Brooklyn and 17-year-old Antwain White was killed in an alleged mugging in Bushwick, Brooklyn.

Sunday, July 22, 2007

Virginia – Joshua Brady, a former Sprint Nextel customer, has had his cellular phone account shut off, but not because he wasn’t paying the phone bill, or even because he was late on payments, but because a customer service representative who assisted him, began to call him outside of her job, and make death threats to him in September of 2006. She was never fired for her actions, Brady says.

Brady has agreed to be interviewed by Wikinews to tell his story. All information and claims have been logged with Brady’s attorney and federal authorities.

The representative from Sprint Nextel, who for safety reasons is only being identified as Jessica, was working at the company’s call center in Ontario, Canada where Brady’s call to customer service was directed. According to Brady, Jessica then began to call him outside of her job duties at the call center after their first contact.

Brady called the center around 6:00 p.m. (eastern time) on a Saturday and attempted to receive help on a billing question and to find a way to stop prank calls. Brady requested a “soc code”, a code placed into the phone, that would allow for the number that was pranking him to be blocked. Unfortunately, Jessica did not know what that was, but tried unsuccessfully to find it. According to Brady, the only thing she could find was “the ANI feature call centers have.”

Brady then described to Jessica the billing issue he was having. He was being charged “for text messages I was not making”, even though he had unlimited text messaging with his billing plan. Meanwhile, Jessica called for a supervisor to help locate the code. As this customer service request over the phone was taking quite a bit of time, the two of them then started to discuss what two people would normally discuss if just chatting; sports, the weather, movies and music and if Virginia was a nice place to go on vacation. The supervisor then came by Jessica’s station with no luck on finding a code.

Later that night, around 10:30 p.m., Brady received a call. He answered it and much to his surprise, it was Jessica. He answered the phone with the usual “hello” and the voice on the other end answered with “hello Josh.” Brady was “surprised” that she had not said “hello Mr. Brady.”

“I then asked who it was, and she said Jessica. She told me about her day, and hoped that I did not mind her calling.” Then according to Brady, she started to describe how much she hated working in a call center, and how the job “pays the bills”, and asked if she could “come visit me sometime”. Brady said that he “immediately started to record” the call. Brady also stated that Jessica was not aware she was being recorded, and that further conversations were recorded without her knowing.

The call lasted about 15 minutes, but Brady said she “spoke so fast and moved along through things” that he “didn’t have a chance to talk if I wanted to. It [the call] ended with me interrupting her and telling her I had to go to dinner with a friend.”

Brady immediately called customer care back and reported Jessica’s actions to a supervisor (Jason), and the Floor Manager (Also named Jessica) at the Coos Bay call center, which is where his call happened to be directed. The advice he received was to “play along” and continue to report her actions until they could locate someone “better equipped” to handle the situation.

Jessica then began to call “about every other day or so” which turned out to be almost 30 calls, according to Brady who reported each call she made to Sprint Nextel.

Sprint Nextel then told Jessica to cease and desist all contact with Brady, but that didn’t stop Jessica from contacting him. She somehow found out the screen-name of his AOL Instant Messenger account, and left messages threatening to kill him. Brady logged the messages and faxed them to Sprint, who about a week later sent Brady a letter, saying that his accounts have been terminated.

“The purpose of this letter is to inform our that our office has received a complaint regarding your recent questionable interactions with our customer care group. Recent interactions with our company have prompted us to formally contact you. Sprint Nextel terms and conditions state that “termination of services. consistent with this agreement…”, said the letter from Sprint Nextel.

Brady states that Jessica is still employed with Sprint Nextel, despite the fact that all instant messages left by Jessica were forwarded to Sprint Nextel.

As recently as July 10, 2007, as many as 1,000 accounts were terminated by Sprint Nextel because customers were complaining too much and asking too many questions about billing.

“While we have worked to resolve your issues and questions to the best of our ability, the number of inquiries you have made to us during this time had led us to determine that we are unable to meet your current wireless needs,” said one letter to a sprint customer as recent as June 29, 2007. The letter states that the service will be terminated just one day after the letter was written despite saying they “understand switching to a new carrier causes an inconvenience.”

Two weeks ago, Sprint addressed the media about the mass-cancellations. “These accounts have been researched very carefully,” Sprint spokeswoman Roni Singleton said. “We feel strongly that the decisions we made, we stand by them. These decisions weren’t made lightly.”

“If the average person is calling less than once per month and these people are calling 40 or 50 times more, that takes away from customer service,” Singleton said. “Our priority is to improve the customer experience.”

Wikinews sent e-mails to Sprint Nextel on July 20 regarding the Brady incident; to date no response has been received.

Update: On July 23, 2007, Wikinews received an email response from a Sprint representative, going to some length to explain the termination of the customers who were calling up to hundreds of times a month. No information was given on the Brady case covered in this article; “customer privacy considerations” were cited as the reason and “no comment” was Sprint’s reply.